SMS Terms

Program

Pikcup (“we,” “us”) sends SMS messages to customers who use our service or opt in to receive notifications. Messages are sent from a Pikcup toll-free number and are operated by Pikcup, LLC, reachable at trypikcup.com.

Message types & frequency

We send the following types of SMS messages:

• One-time verification codes, sent when you sign in or book an appointment. These are transactional messages triggered by your action.
• Booking confirmations, sent after you successfully book a salon appointment through Pikcup. These are transactional messages triggered by your action.
• Last-minute slot alerts, notifications when a matching salon appointment becomes available based on alert preferences you configure (service type, price, location). These require your explicit opt-in consent.

Frequency varies based on your activity and salon availability. We do not sell or share your number for third-party marketing.

How you opt in

Verification codes and booking confirmations are transactional messages sent when you initiate a sign-in or booking. No separate consent is required for these messages.

Slot alerts require explicit opt-in. You opt in by entering your US mobile phone number on trypikcup.com/alerts/new and checking an unchecked-by-default SMS consent checkbox. The consent language reads:

This checkbox is unchecked by default. Consent is not a condition of purchase or service access.

Rates

Message and data rates may apply depending on your carrier and plan. Pikcup does not charge for SMS messages.

Opt out

Reply STOP to any message from us to opt out of marketing messages (slot alerts) immediately. You will receive a single confirmation and no further alert messages will be sent. Transactional messages (verification codes and booking confirmations) are tied to your use of the service and will continue as long as you use Pikcup. You can also manage notification preferences in your account at trypikcup.com/account/alerts.

Help

Reply HELP to any message for assistance, or contact us at support@trypikcup.com.

Supported carriers

Available on all major US carriers including AT&T, Verizon, T-Mobile, and most regional carriers. Carrier support is not guaranteed.

Privacy

Your phone number is used solely for Pikcup messaging as described above. We do not sell or share your number with third parties. See our Privacy Policy for full details.